DHL Redelivery Request


  DHL Redelivery Request

 Waybill Number

Please enter the 10 digit Waybill Number stated on the card left by the DHL courier.

 Service Centre Code

This 4 digit code can be found on the card just above the address of your DHL local office.
 Redelivery Options


The following redelivery options are available:

1. Same Delivery Address redelivery to the original address

2. Alternative Delivery Address delivery to a different address (e.g. your work premises or a neighbour)*

3. Collect from DHL Service Point collect your shipment at your own convenience from one of our retail partners*

* Please note that some DHL customers do not allow delivery to an alternative address or collection from a DHL Service Point. If we are unable to fulfil your redelivery request for this reason, we will contact you directly to make new arrangements using the phone number or email address provided.

Our standard delivery times are between 09:00 and 17:30, Monday to Friday (excluding public holidays).